We have developed a training program that crosses clinical verbiage and sales techniques to improve the closing ratio of your Admissions Call Center Team. We will analyze the systems you have in place, meet your staff, and train them on both clinical terminology and sales closing tactics. The client’s first contact with your treatment center is your Admissions Call Center Team and if they process goes smoothly the client will arrive at your center. The relationship that is built with the client pre treatment, during admission and post admission is crucial to the success of that client and your center. A happy, sober client is worth 4-10 referrals. An unhappy client is worth 40 negative reviews. Can you stand to lose 40 potential clients in this competitive market?
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