AMA/APA Reduction Training

$750.00

We have developed a training program that crosses clinical verbiage and retention techniques to improve the AMA/APA rate of your Drug and Alcohol Treatment Center Team and your abilities as a professional in the drug and alcohol industry. The relationship that is built with the client pre treatment and during treatment is crucial to the success of that client and your center and your career. This training will assist you in working with the clients and keeping them in treatment. This training is an asset to assist you in increasing your client retention.

Description

AMA/APA Reduction

Professional Value of our Training:

Learning the Proper Language to use to end the AMA/APA.
How to build rapport with the client before during and after the intervention process.
How to refer out and build referrals with partner Centers.
Key Questions to ask the person to stop the AMA/APA.
Increase Return on Investment (ROI).
Handling the angry and obstinate client.
Proper use of Assessment Tools.
Service Coordination for Client Retainment.
Objections 101.
Reducing the AMA and APA Rate from the beginning, not just in crisis.
Overcoming Objections to Treatment.
Dealing with the desire to ‘just get high”.
Handling guilt, remorse and self sabotaging behaviors.
Working with the Angry Client